Terms of service
Terms of Service
These Terms of Service govern your use of the Closet Club website and purchases made through our store.
Business Information
Closet Club is operated by:
Northwood Global Distribution LLC
68 W Marcy St
Santa Fe, NM 87501
United States
Northwood Global Distribution LLC is a limited liability company formed in the State of New Mexico.
New Mexico filing number: 3127420
Customer support: support@closet-club.co
Throughout these Terms, “Closet Club,” “we,” “us” and “our” refer to Northwood Global Distribution LLC in connection with its operation of the Closet Club store.
Acceptance of Terms
By accessing our website or purchasing from Closet Club, you agree to these Terms of Service and the policies incorporated into them.
If you do not agree with these terms, you should not use our services.
Eligibility
You must have the legal capacity required in your jurisdiction to enter into a purchase transaction.
You may only use a payment method that you are authorized to use.
Product Information
We make reasonable efforts to present product descriptions, photographs, colors, measurements, materials and other information accurately.
Colors may appear somewhat different depending on screen settings, lighting and display technology.
This does not permit us to supply a product that is materially different from its description.
Product Photography
Product photographs may contain decorative backgrounds, display surfaces and other styling elements used solely for presentation.
Such decorative elements are not included with the purchased product unless expressly stated in the product description.
Pricing
Prices are displayed on the website and may change for future purchases.
The applicable product price, shipping charges and taxes collected by us will be displayed before payment is completed.
If we identify a material pricing or product information error affecting an order, we may contact the customer before fulfillment to resolve the issue.
We will not charge a higher amount or substitute a materially different product without the customer's agreement.
Orders
Submitting an order does not prevent us from reviewing it for payment authorization, fraud prevention, product availability or other legitimate operational reasons.
We may cancel an order where there is reasonable evidence of fraudulent activity, unauthorized payment or inability to supply the purchased product.
If we cancel an unfulfilled order after collecting payment, amounts that must be returned will be refunded.
Shipping
Shipping destinations, processing times, estimated transit times and delivery procedures are described in our Shipping Policy.
Returns and Refunds
Our voluntary return period is 7 calendar days after delivery.
Details regarding eligibility, damaged or incorrect items, available resolutions and refunds are provided in our Refund Policy.
Mandatory consumer rights that provide a longer period or additional remedy take priority over conflicting provisions of our voluntary policy.
Intellectual Property
The website and its original content may contain intellectual property belonging to Northwood Global Distribution LLC or licensed for its use.
Third party trademarks, brand names and logos remain the property of their respective owners.
Their appearance on the website does not, by itself, establish sponsorship, affiliation, endorsement or authorization.
Nothing in these Terms should be interpreted as granting rights to use intellectual property belonging to another party.
Prohibited Uses
You may not use the website to:
Engage in unlawful activity
Attempt unauthorized access to our systems
Interfere with website functionality
Submit fraudulent information
Use payment information without authorization
Violate intellectual property or other legal rights
Distribute malicious software
Third Party Services
Our store may use third party services for payment processing, fulfillment, shipping, analytics, advertising, customer communication and other business functions.
Use of these services may also be governed by their applicable terms and privacy practices.
Limitation of Liability
To the maximum extent permitted by applicable law, we are not responsible for indirect or consequential losses that are not reasonably attributable to a breach of our obligations.
Nothing in these Terms excludes or restricts liability or consumer rights that cannot legally be excluded or restricted.
Changes to These Terms
We may update these Terms from time to time.
The version displayed on our website will indicate the terms currently applicable to future use of the service.
Changes will not retrospectively remove rights attached to an order already accepted where doing so would be unlawful.
Governing Law
These Terms are governed by applicable law.
Nothing in this section deprives a consumer of mandatory protections or jurisdictional rights available under the laws applicable to that consumer.
Contact
Questions regarding these Terms may be sent to: